In response to the increasing reports of positive COVID-19 cases in Cayman, the Polar Bear Air Conditioning team has performed a risk assessment and has swiftly implemented safety measures to keep our team and you and your family safe.
The entire team at Polar Bear was tested on the week of September 27th, 2021. All results have been received and there have been no positive cases. We will continue to conduct regular testing at least monthly (for now) to minimize the risk of contracting and spreading the virus.
Our team follows public health guidelines and takes physical distancing measures seriously. As a result, our morning tech meetings now occur via ZOOM rather than in person. Our goal is to reduce as much as possible internal gatherings in order to minimize the risk spread within our team. This will allow us to continue to safely serve the needs of you and your family. We also have a work from home plan in place for office staff in the event that positive cases continue to increase.
While visiting your home for a scheduled service, our technicians will:
- Wear masks while inside your home.
- Use hand sanitizer before and after entering your home.
- Wash hands when necessary.
- Clean and disinfect after touching surfaces.
- Social distance and avoid close contact.
Our office facility is being thoroughly sanitized regularly throughout each day.
Avoiding Quarantine Properties
During this COVID-19 pandemic, we are dedicated to following the government regulations. In particular, we have not and will not be dispatching our staff to any quarantine facilities.
The Polar Bear Air Conditioning team is available to answer any questions you might have about current procedures. You can call us at any time to schedule an appointment. For AC installation, repairs, and more, contact our expert technicians today!