I signed up for a yearly maintenance contract with Polar Bear and it's the best for when you are busy and don't have time to track when your last AC servicing was - they text you to remind you to make an appointment. Kieran was my tech and he was on-time, very polite and happily answered all my questions.
Logan was very polite and professional when he came to do the quarterly maintenance checks on my home air con system. He was efficient in checking all aspects of the running of my system and once finished gave me his findings and recommendations. I am very pleased with my experience with Polar Bear and would definitely recommend their service.
I wish the AC Service Companies back home in North America were this good. Polar Bear immediately responded, sent out a great serviceman Logan, who diagnosed and fixed the issue in under an hour. Really impressive. Thanks guys.
I want to thank again the technicians who gave us support on this occasion, from the first call that our landlord made on Saturday, Roemaine T. came to our rescue and until the end he made everything in his capacity to provide us the right service and the solution. A great quality attention as always from the Polar Bear crew. Yesterday in the afternoon with the valuable help of Anthony B., Tony M. the 3 of them fixed the problem instead to wait another day. We are very happy for the attention that we received from this team. All the best for them. About the value, I can not comment anything, because is my landlord who is in charge of that part, but he always work with Polar Bear, so I am pretty sure he is very happy with everything.
