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Preventive Air Conditioning Maintenance in the Cayman Islands

Your air con system is designed to last from 10 to 15 years before requiring a replacement. However, the lifespan of your AC system is significantly reduced without routine preventative air conditioning maintenance from a trusted provider of high-quality HVAC services. In the Cayman Islands, we use our air conditioners almost every day of the year to keep our homes and offices cool. Although this constant use is a necessity in Grand Cayman, Little Cayman, and Cayman Brac, it also puts more strain on our systems than those in other more temperate climates.

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In some areas of the world, home and business owners can get by with a single annual AC tune-up. In the Cayman Islands, however, minimal maintenance means minimal performance. We use our air conditioners far more than other parts of the world. Therefore, the maintenance services that are enough for others are not typically enough for us. At Polar Bear Air Conditioning, we understand the need for functioning air conditioning systems more than most, and we know how to best protect your cooling investment with our quarterly maintenance services.

Planned Maintenance Agreements

Our technicians can perform expert preventative air conditioning maintenance on any AC unit with our affordable planned service maintenance agreement contracts. With a planned service maintenance agreement, your home air con unit can be inspected every quarter (if needed) by Polar Bear professionals who are trained and experienced in air conditioner tune-ups. We will send you maintenance reminders and inform you of any specials we may have throughout the year so that your unit remains functioning and efficient.

Whether you live in George Town, West Bay, Bodden Town, or Cayman Kai, our experienced professionals can work with any air con system. Read on to learn more about the Polar Bear maintenance process.

Inspections, Repairs, & Replacements

The purpose of quarterly preventative air conditioning maintenance is to help prevent certain problems from occurring and locate issues and fix them before they turn into expensive repairs or replacements. Fortunately, the Polar Bear team of technicians can perform routine inspections, clean up components, and provide expert advice for better cooling options to those in South Sound, North Side, and Patrick’s Island.

If there is severe damage to small and large components on your system, our professionals will do their best to get the parts necessary for the repair under the planned maintenance agreements. In fact, we can replace AC condensers and replace AC air handlers, for the most affordable prices available in the area.


What Our Customers Say

Kieran provided excellent customer service. He explained clearly the technical matters which he recommended be fixed. Thank you

- Gilda M.

I am pleased to advise that the installation Technicians were professional and well mannered. I can highly recommend them to any Polar Bear client without any hesitation whatsoever.

- Norman B.

Pascale, is a very talented technician. Very punctual, professional and persevere until the job is done to the customers satisfaction. I would recommend Pascale to anyone.

- Yolande L.

SINCE Rohan started our services here at our home in Prospect he has been not only friendly but knows his job well. He explains what is going on with our system and answers our questions with great detail, when asked. Keep up the great work Rohan!!!

- Timmy C.

As always Johann was very friendly, helpful and thanks to his knowledge finds the problem fast. He always goes out of his way to help. Johann came many time to fix problems with appliances and I was never disappointed by his work.

- Erika A.

Air conditioning contractor performing routine maintenance services on a AC unit in a home in the Cayman Island

Polar Bear Preventative Air Conditioning Maintenance in the Cayman Islands

For over 30 years, we at Polar Bear have been providing residential and commercial properties in Little Cayman, Cayman Brac, and the main island with expertly planned maintenance agreement contracts that are affordable and ideal for the following areas:

  • George Town
  • Bodden Town
  • Patrick’s Island
  • South Sound
  • Cayman Kai
  • East End
  • North Side
  • West Bay
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Polar Bear is a full-service air conditioning services provider on Grand Cayman, and we help home and business owners keep their AC units functioning longer with annual preventative air conditioning maintenance. We also keep an extensive inventory of AC parts, so you can buy AC unit parts for competitive prices and perform your own air con services.

To learn more about our excellent planned maintenance service agreements or any of our other expert HVAC services, contact us today!

John Thistle
John Thistle
21:32 17 May 23
I recently had my air conditioning unit installed by Polar Bear Air Conditioning in Cayman Kai. I was very pleased with the service I received. The workmen, Jerome, Tony, and Nathan, were all professional and courteous. They arrived on time and were dressed in their uniforms. They laid out carpeting where they would be walking inside the house to avoid leaving debris or making a mess. They worked clean and kept the space tidy. They were polite and provided me a good understanding of the work they completed as well as showed me all pieces of equipment. They emailed me a jpg image of each piece of equipment's information plate so that I could record it in my home management software, as requested.Here are some specific details about the work they did:They installed 3 new high-efficiency air conditioning units that are much more energy-efficient (26 SEER) than my old units.They cleaned and disinfected the air ducts, as well as replaced previously installed flex ducts with rigid duct work that is superior in efficiency and durability.They installed new filters to help keep the air clean and free of allergens.They explained the operation of the new units to me and answered all of my questions.They cleaned up after themselves and left my home in good condition.I would highly recommend Polar Bear Air Conditioning to anyone in need of air conditioning installation or service. They are a professional and reliable company that provides excellent customer service.
Charles Mobley
Charles Mobley
01:19 01 May 23
Our ac stopped working a few weeks ago and Polar Bear sent Roemaine and Tyrone to diagnose the problem. Roemaine and Tyrone very quickly identified the problem and communicated with me. It turns out the best option was replacing the condensing unit which Paul quoted within a matter of minutes and they had expert installation team (Tony and Jerome) complete late in the afternoon with short notice. I’m very happy with their work!
17:26 22 Feb 23
I have, over the years been trying to find a reliable, professional A/C maintenance and repair company. I have tried a few. That search is now over after using Polar Bear. Billy and Jerry were absolutely a pleasure to work with. Knowledgeable and professional from the initial diagnosis to the final repair. I highly recommend this company and the team that came to do work on my AC. Tim.
Gill Gordon
Gill Gordon
01:58 27 Jan 23
Polar Bear technicians are always very polite, friendly and professional in their service. Each of their technicians that we have dealt with have been great and they are always super responsive to getting someone out. Pictured are Antony and Billy who completed our recent service 👍
Zichri M.
Zichri M.
22:27 30 Dec 22
Great work. I received an email and also a call from the dispatcher that the tech would be calling me, and sure enough, the tech (Simon) called shortly after that to let me know he was on his way which was very much appreciated. The customer service from all of the team and updates was spot on, and Simon was very thorough and very knowledgeable. He was also very courteous and professional. I rate Polar Bear as the best company in town. Great work!
Glenroy Miller
Glenroy Miller
03:27 24 Dec 22
Tyrone is very knowledgeable and professional, he gave me a step by step update of what he was doing. He also gave advice on how best to protect not only the unit but my family. My wife and I are totally satisfied with the service.
Kyle Roberts
Kyle Roberts
22:50 23 Dec 22
Polar Bear's service and response was amazing! Nicole who answered my phone call and scheduled me was extremely friendly, accommodating and knowledgeable! The Technician assigned to me was Simon and he was also extremely friendly and very knowledgeable. Within a minute of looking at my system he knew what the errors and issues were! He was able to fix one of the two problems that day, and then came scheduled and came the following day to fix the remaining issue. He was perfectly on time and the courtesy call before arrival both times before arriving was a welcome touch as it made sure that I was ready.Will continue using polar bear for all my HVAC needs! 5*
Kayla Shibli
Kayla Shibli
01:09 05 Oct 22
My experience with Polar Bear has been awesome!!!! From the beginning, the office staff were so professional and kind, then receiving my AC quote, the gentleman has been very prompt in his response time—, the kind of employee that puts customer first and has such a nice and an approachable attitude, very patient in answering my questions and providing guidance as required by me- customer focus completely, then as if that wasn’t enough to convince me to move my AC maintenance and installation to Polar Bear; the technicians that attended to my AC installation provided such excellent service— what stood out was how they used a carpet that was placed on my floor to avoid making any mess on my floor and whatever mess they did make, the technician used their broom to remove it. I know this message is long but I really wanted to express my THANK YOU and appreciation for such excellent customer service that I’ve experienced by Polar Bear — you have won me as a customer!! THANK YOU! Keep up the excellent customer service!!! Looking forward to building a relationship with you as a new customer.
Robert L White
Robert L White
11:48 15 Aug 22
Olivia and Demitri very professional , competent and are delightful people! She came by and diagnosed some issues with our AC system . I am reviewing your estimate at this time..I truly enjoyed meeting them. They both real assets to your Company!Rob
Omari Rankine
Omari Rankine
04:58 10 Jul 22
I am very pleased with the service that was provided by Polar Bear. I had an issue where the ac was not working at one of my rental properties after hours on a weekend. Rohan came all the way out to East End at 10pm and worked on the issue to get the system back up and running. He was very thorough and explained the issue in detail, and the measures I needed to take to prevent it from reoccurring. Excellent customer service

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