Our Team

Administration

Betty Ann Mobley

Owner

This is the real boss who tries to keep Chuck in line. Although not actively involved in the day to day operations, her influence is felt as the company counselor and chaplain! Betty Ann is always in Preacher Mode.

Chuck Mobley

General Manager

Chuck is the founder of Polar Bear and has been in air conditioning for over 30 years. Chuck is in charge of… Well he… he uhhhh… Hey like the commercial says “with such a GREAT staff, he doesn’t have to do anything!”

Danna Morris

Human Resources

Danna has been at Polar Bear for “Donkey Years”. I can’t even remember when Danna wasn’t here. Day in and day out she does a fantastic job for us. Danna is a perfectionist in her work and she works diligently, always giving her best.

Marcos Tinoco

Bookkeeper

The Brazilian Beast! Marcos comes to us from FIFA, we hired him before he too got caught up in the FIFA drama! Marcos could find a lost penny in ten feet of sand.

Chante Smith-Johnson

Office Assistant

Chante is… Goood! Such a pleasant person to have around and so special on the phone. We still can’t believe she wasn’t named Miss Cayman!

Installation

Natan Oviedo

Installation Specialist

Natan is from the Dominican Republic and is like a machine! He is a tireless worker and a dedicated employee. As a former policeman and arms expert in the Dominican Republic, we use him for security as well! Natan has 2 beautiful children in DR.

Herman Harris

Jr. Technical Advisor

Herman is part of the “ Ready to Work” program and he came to us ready to work. Herman is a diligent worker and progressing well.

Chris Godet

Warehouse Manager

Chris comes to us from Brac Power & Light. He is helping us organize our plant and warehouse, keeping everything in order and tidy.

Tony Mendez

Installation Specialist

Sales

Allan Weech

Comfort Consultant

Allan is our Project Coordinator and Sales Representative with management responsibilities. Allan is a tireless worker who seems to never run out of energy. It is rumored that Allan is part Jamaican but we haven’t been able to confirm it just yet. Allan has two children Jada & Jordan.

Service

Dwayne Ashley

Technical Advisor

Dwayne is affectionately known as 9 ground here. He doesn’t give high five only high fours. Dwayne is a Lindsey Cooper graduate and a very articulate and conscientious worker who gets along very well with both customers and co-workers.

Alfonso Tatac

Fleet Mechanic

Alfonso is our fleet mechanic and can repair virtually ANYTHING. Alfonso is the father of two grown children. When not working Alfonso is a sportsman, participating in basketball, boxing and the obligatory darts that ALL Filipinos play!

Jerry Lewis

Technical Advisor

Jerry spent years in the auto industry before embarking on a career in air conditioning. Jerry is a very conscientious worker who is dedicated to his craft. Jerry refurbishes used cars in his free time.

John Thistle

21:32 17 May 23

I recently had my air conditioning unit installed by Polar Bear Air Conditioning in Cayman Kai. I was very pleased with the service I received. The workmen, Jerome, Tony, and Nathan, were all professional and courteous. They arrived on time and were dressed in their uniforms. They laid out carpeting where they would be walking inside the house to avoid leaving debris or making a mess. They worked clean and kept the space tidy. They were polite and provided me a good understanding of the work they completed as well as showed me all pieces of equipment. They emailed me a jpg image of each piece of equipment's information plate so that I could record it in my home management software, as requested.Here are some specific details about the work they did:They installed 3 new high-efficiency air conditioning units that are much more energy-efficient (26 SEER) than my old units.They cleaned and disinfected the air ducts, as well as replaced previously installed flex ducts with rigid duct work that is superior in efficiency and durability.They installed new filters to help keep the air clean and free of allergens.They explained the operation of the new units to me and answered all of my questions.They cleaned up after themselves and left my home in good condition.I would highly recommend Polar Bear Air Conditioning to anyone in need of air conditioning installation or service. They are a professional and reliable company that provides excellent customer service.

Charles Mobley

01:19 01 May 23

Our ac stopped working a few weeks ago and Polar Bear sent Roemaine and Tyrone to diagnose the problem. Roemaine and Tyrone very quickly identified the problem and communicated with me. It turns out the best option was replacing the condensing unit which Paul quoted within a matter of minutes and they had expert installation team (Tony and Jerome) complete late in the afternoon with short notice. I’m very happy with their work!

17:26 22 Feb 23

I have, over the years been trying to find a reliable, professional A/C maintenance and repair company. I have tried a few. That search is now over after using Polar Bear. Billy and Jerry were absolutely a pleasure to work with. Knowledgeable and professional from the initial diagnosis to the final repair. I highly recommend this company and the team that came to do work on my AC. Tim.

Gill Gordon

01:58 27 Jan 23

Polar Bear technicians are always very polite, friendly and professional in their service. Each of their technicians that we have dealt with have been great and they are always super responsive to getting someone out. Pictured are Antony and Billy who completed our recent service 👍

Zichri M.

22:27 30 Dec 22

Great work. I received an email and also a call from the dispatcher that the tech would be calling me, and sure enough, the tech (Simon) called shortly after that to let me know he was on his way which was very much appreciated. The customer service from all of the team and updates was spot on, and Simon was very thorough and very knowledgeable. He was also very courteous and professional. I rate Polar Bear as the best company in town. Great work!

Glenroy Miller

03:27 24 Dec 22

Tyrone is very knowledgeable and professional, he gave me a step by step update of what he was doing. He also gave advice on how best to protect not only the unit but my family. My wife and I are totally satisfied with the service.

Kyle Roberts

22:50 23 Dec 22

Polar Bear's service and response was amazing! Nicole who answered my phone call and scheduled me was extremely friendly, accommodating and knowledgeable! The Technician assigned to me was Simon and he was also extremely friendly and very knowledgeable. Within a minute of looking at my system he knew what the errors and issues were! He was able to fix one of the two problems that day, and then came scheduled and came the following day to fix the remaining issue. He was perfectly on time and the courtesy call before arrival both times before arriving was a welcome touch as it made sure that I was ready.Will continue using polar bear for all my HVAC needs! 5*

Kayla Shibli

01:09 05 Oct 22

My experience with Polar Bear has been awesome!!!! From the beginning, the office staff were so professional and kind, then receiving my AC quote, the gentleman has been very prompt in his response time—, the kind of employee that puts customer first and has such a nice and an approachable attitude, very patient in answering my questions and providing guidance as required by me- customer focus completely, then as if that wasn’t enough to convince me to move my AC maintenance and installation to Polar Bear; the technicians that attended to my AC installation provided such excellent service— what stood out was how they used a carpet that was placed on my floor to avoid making any mess on my floor and whatever mess they did make, the technician used their broom to remove it. I know this message is long but I really wanted to express my THANK YOU and appreciation for such excellent customer service that I’ve experienced by Polar Bear — you have won me as a customer!! THANK YOU! Keep up the excellent customer service!!! Looking forward to building a relationship with you as a new customer.

Robert L White

11:48 15 Aug 22

Olivia and Demitri very professional , competent and are delightful people! She came by and diagnosed some issues with our AC system . I am reviewing your estimate at this time..I truly enjoyed meeting them. They both real assets to your Company!Rob

Omari Rankine

04:58 10 Jul 22

I am very pleased with the service that was provided by Polar Bear. I had an issue where the ac was not working at one of my rental properties after hours on a weekend. Rohan came all the way out to East End at 10pm and worked on the issue to get the system back up and running. He was very thorough and explained the issue in detail, and the measures I needed to take to prevent it from reoccurring. Excellent customer service