Air Conditioning Repairs in the Cayman Islands |Polar Bear Air Conditioning |
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Air Conditioning Repair Service in the Cayman Islands

As you probably know, the climate in the Cayman Islands is hot and humid all year long. That’s why having a functioning air conditioner is essential to maintaining a comfortable living space for your family and a comfortable office or store space for your staff and customers. Although air conditioners are built to last around 10 years in our harsh Island climate, the ongoing use of the units year-round, high salt concentrations in the air, and the fluctuating power supply do lead to occasional breakdowns. Of course, your air conditioning system is considerate enough not to break down at a bad time. It always waits until after your family get-together and it never cuts out the night you really need good sleep before an important day… right? On the contrary! These breakdowns are always unexpected and inconvenient. Our specialty at Polar Bear is to provide fast, reliable, and quality service for emergency AC repairs around the clock – that means 24 hours a day, seven days a week. To prevent a frustrating and costly breakdown in the first place, make sure you keep up with routine preventative AC maintenance.

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At Polar Bear Air Conditioning, our expert AC technicians in George Town, Grand Cayman, are trained and prepared to perform emergency AC repairs in (insert locations). Read below to learn more about the top air conditioning repair services on the Cayman Islands!

24/7 Emergency AC Repair

When your air conditioning system fails in Grand Cayman, Little Cayman, or Cayman Brac, it is always an emergency. With such high temperatures every day, you need an air conditioning system that functions efficiently. Otherwise, your home will heat up quickly, causing discomfort and dangerous indoor heat levels.

Fortunately, our technicians are standing by, day or night, to handle any emergency AC repairs you might need in Grand Cayman, including Little Cayman or Cayman Brac when demand allows. We have unbeatable response times and use top-of-the-line equipment to get your air conditioner up and running like brand new as soon as possible.


Many times, quick adjustments and tune-ups are all you need during a professional air conditioning repair service. However, when parts and appliances get irreparably damaged, we may need to quickly troubleshoot. At Polar Bear, we are experts at replacing small components, as well as replacing AC condensers for our customers.

We are committed to your complete satisfaction, so we will do everything we can to help remedy the air conditioning issue effectively and efficiently. For leading emergency AC repairs from Bodden Town and Patrick’s Island to East Bay and North Side, call Polar Bear today!


What Our Customers Say

Kieran provided excellent customer service. He explained clearly the technical matters which he recommended be fixed. Thank you

- Gilda M.

I am pleased to advise that the installation Technicians were professional and well mannered. I can highly recommend them to any Polar Bear client without any hesitation whatsoever.

- Norman B.

Pascale, is a very talented technician. Very punctual, professional and persevere until the job is done to the customers satisfaction. I would recommend Pascale to anyone.

- Yolande L.

SINCE Rohan started our services here at our home in Prospect he has been not only friendly but knows his job well. He explains what is going on with our system and answers our questions with great detail, when asked. Keep up the great work Rohan!!!

- Timmy C.

As always Johann was very friendly, helpful and thanks to his knowledge finds the problem fast. He always goes out of his way to help. Johann came many time to fix problems with appliances and I was never disappointed by his work.

- Erika A.

AC technician repairing an outdoor air conditioning unit outside of a home in the Cayman Islands

Polar Bear Air Conditioning Repair Services in Cayman

For many years, we at Polar Bear have been providing residential and commercial properties on the islands with expert emergency AC repairs, installations, replacements, and maintenance services. In addition to the occasional trip to Cayman Brac and Little Cayman, we also perform top air conditioning repair services in many areas of the main island, including:

  • George Town
  • Bodden Town
  • Patrick’s Island
  • South Sound
  • Cayman Kai
  • East End
  • North Side
  • West Bay
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If your AC unit is underperforming, inefficient, or has failed, it is crucial to bring in an emergency AC repair service you can trust to handle the problem and keep your home cool for years to come. Contact us at Polar Bear to buy AC unit parts or schedule your next AC repair! 

John Thistle
John Thistle
21:32 17 May 23
I recently had my air conditioning unit installed by Polar Bear Air Conditioning in Cayman Kai. I was very pleased with the service I received. The workmen, Jerome, Tony, and Nathan, were all professional and courteous. They arrived on time and were dressed in their uniforms. They laid out carpeting where they would be walking inside the house to avoid leaving debris or making a mess. They worked clean and kept the space tidy. They were polite and provided me a good understanding of the work they completed as well as showed me all pieces of equipment. They emailed me a jpg image of each piece of equipment's information plate so that I could record it in my home management software, as requested.Here are some specific details about the work they did:They installed 3 new high-efficiency air conditioning units that are much more energy-efficient (26 SEER) than my old units.They cleaned and disinfected the air ducts, as well as replaced previously installed flex ducts with rigid duct work that is superior in efficiency and durability.They installed new filters to help keep the air clean and free of allergens.They explained the operation of the new units to me and answered all of my questions.They cleaned up after themselves and left my home in good condition.I would highly recommend Polar Bear Air Conditioning to anyone in need of air conditioning installation or service. They are a professional and reliable company that provides excellent customer service.
Charles Mobley
Charles Mobley
01:19 01 May 23
Our ac stopped working a few weeks ago and Polar Bear sent Roemaine and Tyrone to diagnose the problem. Roemaine and Tyrone very quickly identified the problem and communicated with me. It turns out the best option was replacing the condensing unit which Paul quoted within a matter of minutes and they had expert installation team (Tony and Jerome) complete late in the afternoon with short notice. I’m very happy with their work!
17:26 22 Feb 23
I have, over the years been trying to find a reliable, professional A/C maintenance and repair company. I have tried a few. That search is now over after using Polar Bear. Billy and Jerry were absolutely a pleasure to work with. Knowledgeable and professional from the initial diagnosis to the final repair. I highly recommend this company and the team that came to do work on my AC. Tim.
Gill Gordon
Gill Gordon
01:58 27 Jan 23
Polar Bear technicians are always very polite, friendly and professional in their service. Each of their technicians that we have dealt with have been great and they are always super responsive to getting someone out. Pictured are Antony and Billy who completed our recent service 👍
Zichri M.
Zichri M.
22:27 30 Dec 22
Great work. I received an email and also a call from the dispatcher that the tech would be calling me, and sure enough, the tech (Simon) called shortly after that to let me know he was on his way which was very much appreciated. The customer service from all of the team and updates was spot on, and Simon was very thorough and very knowledgeable. He was also very courteous and professional. I rate Polar Bear as the best company in town. Great work!
Glenroy Miller
Glenroy Miller
03:27 24 Dec 22
Tyrone is very knowledgeable and professional, he gave me a step by step update of what he was doing. He also gave advice on how best to protect not only the unit but my family. My wife and I are totally satisfied with the service.
Kyle Roberts
Kyle Roberts
22:50 23 Dec 22
Polar Bear's service and response was amazing! Nicole who answered my phone call and scheduled me was extremely friendly, accommodating and knowledgeable! The Technician assigned to me was Simon and he was also extremely friendly and very knowledgeable. Within a minute of looking at my system he knew what the errors and issues were! He was able to fix one of the two problems that day, and then came scheduled and came the following day to fix the remaining issue. He was perfectly on time and the courtesy call before arrival both times before arriving was a welcome touch as it made sure that I was ready.Will continue using polar bear for all my HVAC needs! 5*
Kayla Shibli
Kayla Shibli
01:09 05 Oct 22
My experience with Polar Bear has been awesome!!!! From the beginning, the office staff were so professional and kind, then receiving my AC quote, the gentleman has been very prompt in his response time—, the kind of employee that puts customer first and has such a nice and an approachable attitude, very patient in answering my questions and providing guidance as required by me- customer focus completely, then as if that wasn’t enough to convince me to move my AC maintenance and installation to Polar Bear; the technicians that attended to my AC installation provided such excellent service— what stood out was how they used a carpet that was placed on my floor to avoid making any mess on my floor and whatever mess they did make, the technician used their broom to remove it. I know this message is long but I really wanted to express my THANK YOU and appreciation for such excellent customer service that I’ve experienced by Polar Bear — you have won me as a customer!! THANK YOU! Keep up the excellent customer service!!! Looking forward to building a relationship with you as a new customer.
Robert L White
Robert L White
11:48 15 Aug 22
Olivia and Demitri very professional , competent and are delightful people! She came by and diagnosed some issues with our AC system . I am reviewing your estimate at this time..I truly enjoyed meeting them. They both real assets to your Company!Rob
Omari Rankine
Omari Rankine
04:58 10 Jul 22
I am very pleased with the service that was provided by Polar Bear. I had an issue where the ac was not working at one of my rental properties after hours on a weekend. Rohan came all the way out to East End at 10pm and worked on the issue to get the system back up and running. He was very thorough and explained the issue in detail, and the measures I needed to take to prevent it from reoccurring. Excellent customer service

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