Reliable Residential Air Conditioning Service in the Cayman Islands

You don’t need to conduct a survey to know that 10 out of 10 people in the Cayman Islands prefer life at home with a properly functioning aircon. However, when it’s not, things may get…well, heated. Don’t have a meltdown when your AC hits the skids; call the friendly and reliable team at Polar Bear Air Conditioning who has been the most trusted service provider for over 30 years! Our globally accredited and certified experts are ready to respond to any residential air conditioning service challenge, 24 hours a day, seven days a week — a level of customer care that sets us apart from all other AC repair companies in the Cayman Islands.

We provide reliable, affordable residential air conditioning service in George Town, Grand Cayman, and all of the following communities:

West Bay
Bodden Town
Patrick’s Island
Cayman Kai
East End

North Side
South Sound
Cayman Brac
Little Cayman

Want to put Polar Bear’s response time to the test? Contact our team, and a friendly technician will be on your doorstep in a blink, with a fully stocked truck and a smile, no matter the time of day or night. Those in need of major aircon repairs in single-family homes or condos should be sure to ask their service technician about the advantages of a replacement versus a repair.

What are you waiting for? Pick up the phone and make the call to Polar Bear today!

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Your Full-Service Residential Air Conditioning Company

What Our Customers Say

Kieran provided excellent customer service. He explained clearly the technical matters which he recommended be fixed. Thank you

- Gilda M.

I am pleased to advise that the installation Technicians were professional and well mannered. I can highly recommend them to any Polar Bear client without any hesitation whatsoever.

- Norman B.

Pascale, is a very talented technician. Very punctual, professional and persevere until the job is done to the customers satisfaction. I would recommend Pascale to anyone.

- Yolande L.

SINCE Rohan started our services here at our home in Prospect he has been not only friendly but knows his job well. He explains what is going on with our system and answers our questions with great detail, when asked. Keep up the great work Rohan!!!

- Timmy C.

As always Johann was very friendly, helpful and thanks to his knowledge finds the problem fast. He always goes out of his way to help. Johann came many time to fix problems with appliances and I was never disappointed by his work.

- Erika A.

AC technician servicing a central air unit in a Cayman Island home

Your Full-Service Residential Air Conditioning Company

Expert Air Conditioning Service for Condominiums

If you own a condominium in the Cayman Islands, whether it’s your permanent home, vacation getaway, or a rental property, it’s essential to keep the aircon system running smoothly. Fortunately, Polar Bear provides the same exceptional level of residential air conditioning service for condos as for single-family homes, at a fair price. Give us a call today to learn more!

Call Us for Residential Air Conditioning Service Today!

Getting stuck with a malfunctioning or broken-down AC system can make life miserable, not to mention waste your time and drain your bank account. Committing to regular maintenance service with a reputable residential air conditioning company like Polar Bear can help prevent those hassles, but it’s good to know we’re also here in the event of an unforeseen AC emergency.

Whether you own a large house or a condominium, Polar Bear is the team you can trust for residential air conditioning service that goes above and beyond the rest. If you want to buy AC unit accessories to keep your current system in shape or need help installing brand new high-efficiency air conditioning equipment to complete a renovation project, we’ve got you covered. There’s no job too big or too small for our experts, whose top priority is always your comfort and convenience.

Our service area spans the entirety of the Cayman Islands, including George Town, Bodden Town, as well as, Cayman Kai,West Bay, East End, North Side, Patrick’s Island, South Sound, and the surrounding neighborhoods. We offer 24/7 service throughout Grand Cayman and we also make the occasional trip over to Cayman Brac and Little Cayman when demand allows.

Your comfort is our passion. Experience the Polar Bear difference by contacting our team today!

Polar Bear Air Conditioning

4.9

Based on 533 reviews

See all reviews Write a review

John Thistle

21:32 17 May 23

I recently had my air conditioning unit installed by Polar Bear Air Conditioning in Cayman Kai. I was very pleased with the service I received. The workmen, Jerome, Tony, and Nathan, were all professional and courteous. They arrived on time and were dressed in their uniforms. They laid out carpeting where they would be walking inside the house to avoid leaving debris or making a mess. They worked clean and kept the space tidy. They were polite and provided me a good understanding of the work they completed as well as showed me all pieces of equipment. They emailed me a jpg image of each piece of equipment's information plate so that I could record it in my home management software, as requested.Here are some specific details about the work they did:They installed 3 new high-efficiency air conditioning units that are much more energy-efficient (26 SEER) than my old units.They cleaned and disinfected the air ducts, as well as replaced previously installed flex ducts with rigid duct work that is superior in efficiency and durability.They installed new filters to help keep the air clean and free of allergens.They explained the operation of the new units to me and answered all of my questions.They cleaned up after themselves and left my home in good condition.I would highly recommend Polar Bear Air Conditioning to anyone in need of air conditioning installation or service. They are a professional and reliable company that provides excellent customer service.

Charles Mobley

01:19 01 May 23

Our ac stopped working a few weeks ago and Polar Bear sent Roemaine and Tyrone to diagnose the problem. Roemaine and Tyrone very quickly identified the problem and communicated with me. It turns out the best option was replacing the condensing unit which Paul quoted within a matter of minutes and they had expert installation team (Tony and Jerome) complete late in the afternoon with short notice. I’m very happy with their work!

17:26 22 Feb 23

I have, over the years been trying to find a reliable, professional A/C maintenance and repair company. I have tried a few. That search is now over after using Polar Bear. Billy and Jerry were absolutely a pleasure to work with. Knowledgeable and professional from the initial diagnosis to the final repair. I highly recommend this company and the team that came to do work on my AC. Tim.

Gill Gordon

01:58 27 Jan 23

Polar Bear technicians are always very polite, friendly and professional in their service. Each of their technicians that we have dealt with have been great and they are always super responsive to getting someone out. Pictured are Antony and Billy who completed our recent service 👍

Zichri M.

22:27 30 Dec 22

Great work. I received an email and also a call from the dispatcher that the tech would be calling me, and sure enough, the tech (Simon) called shortly after that to let me know he was on his way which was very much appreciated. The customer service from all of the team and updates was spot on, and Simon was very thorough and very knowledgeable. He was also very courteous and professional. I rate Polar Bear as the best company in town. Great work!

Glenroy Miller

03:27 24 Dec 22

Tyrone is very knowledgeable and professional, he gave me a step by step update of what he was doing. He also gave advice on how best to protect not only the unit but my family. My wife and I are totally satisfied with the service.

Kyle Roberts

22:50 23 Dec 22

Polar Bear's service and response was amazing! Nicole who answered my phone call and scheduled me was extremely friendly, accommodating and knowledgeable! The Technician assigned to me was Simon and he was also extremely friendly and very knowledgeable. Within a minute of looking at my system he knew what the errors and issues were! He was able to fix one of the two problems that day, and then came scheduled and came the following day to fix the remaining issue. He was perfectly on time and the courtesy call before arrival both times before arriving was a welcome touch as it made sure that I was ready.Will continue using polar bear for all my HVAC needs! 5*

Kayla Shibli

01:09 05 Oct 22

My experience with Polar Bear has been awesome!!!! From the beginning, the office staff were so professional and kind, then receiving my AC quote, the gentleman has been very prompt in his response time—, the kind of employee that puts customer first and has such a nice and an approachable attitude, very patient in answering my questions and providing guidance as required by me- customer focus completely, then as if that wasn’t enough to convince me to move my AC maintenance and installation to Polar Bear; the technicians that attended to my AC installation provided such excellent service— what stood out was how they used a carpet that was placed on my floor to avoid making any mess on my floor and whatever mess they did make, the technician used their broom to remove it. I know this message is long but I really wanted to express my THANK YOU and appreciation for such excellent customer service that I’ve experienced by Polar Bear — you have won me as a customer!! THANK YOU! Keep up the excellent customer service!!! Looking forward to building a relationship with you as a new customer.

Robert L White

11:48 15 Aug 22

Olivia and Demitri very professional , competent and are delightful people! She came by and diagnosed some issues with our AC system . I am reviewing your estimate at this time..I truly enjoyed meeting them. They both real assets to your Company!Rob

Omari Rankine

04:58 10 Jul 22

I am very pleased with the service that was provided by Polar Bear. I had an issue where the ac was not working at one of my rental properties after hours on a weekend. Rohan came all the way out to East End at 10pm and worked on the issue to get the system back up and running. He was very thorough and explained the issue in detail, and the measures I needed to take to prevent it from reoccurring. Excellent customer service

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Expert Air Conditioning Service for Condominiums

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