AC Service Technician - Polar Bear Air Conditioning |
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AC Service Technician

Polar Bear Air Conditioning is the premiere residential and commercial air conditioning company operating in the Cayman Islands. We have over 26 years offering unsurpassed service to our demanding customers. We specialize in high-end, ultra high efficient Lennox central systems and innovative Indoor Air Quality products. To maintain the elite level of services provided by Polar Bear to Grand Cayman, we are constantly searching the globe for purposes of recruiting the most talented HVAC technicians.

We are seeking well-qualified HVAC Service Technician candidates for immediate hire to relocate to the Cayman Islands! There’s nothing like working in a positive company environment where your work is truly appreciated. Earning a competitive tax-free wage and living in paradise isn’t so bad either. For more information regarding Polar Bear Air Conditioning and living on the Cayman Islands please visit:

Residential & Light Commercial Appliance Expert

  • 5+ years of residential and light commercial appliance troubleshooting, repair, maintenance and installation.
  • Excellent troubleshooting skills.
  • Strong analytical skills and attention to detail with the ability to read and interpret manuals, instructions, diagrams and policies.
  • Excellent customer service skills with a desire to exceed the customer’s expectations (we proudly pamper our clients).
  • Ability to complete work accurately, in a timely fashion the first time.
  • Must be able to lift, push, pull, carry and/or maneuver heavier items with or without assistance.
  • Must be able to effectively communicate diagnosis, the needed repair, along with options to the customer in a knowledgeable and courteous manner.

Here’s What To Expect with Polar Bear Air Conditioning:

  • $35-$41 hourly USD equivalent Salary paid is tax-free in Cayman Dollars.
  • 12 Paid Public Holidays per year. 2-4 Weeks paid vacation after one year service.
  • 5% matching pension plan after 9 months. Relocation Assistance provided.
  • Company uniforms, iPad, and company vehicle provided.
  • Year round hot & humid weather.
  • Family oriented company.
  • Drug & background checks prior to hire & relocation (required by us & the government).
  • Guaranteed calls to the references you will provide for consideration.
  • Daily interaction with a wide variety of colleagues and customers from around the world.
  • Weekly customer service, team building, and technical training.
  • Extremely polite colleagues, customers, and natives all of which will expect the same from you.

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Job Application

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    John Thistle
    John Thistle
    21:32 17 May 23
    I recently had my air conditioning unit installed by Polar Bear Air Conditioning in Cayman Kai. I was very pleased with the service I received. The workmen, Jerome, Tony, and Nathan, were all professional and courteous. They arrived on time and were dressed in their uniforms. They laid out carpeting where they would be walking inside the house to avoid leaving debris or making a mess. They worked clean and kept the space tidy. They were polite and provided me a good understanding of the work they completed as well as showed me all pieces of equipment. They emailed me a jpg image of each piece of equipment's information plate so that I could record it in my home management software, as requested.Here are some specific details about the work they did:They installed 3 new high-efficiency air conditioning units that are much more energy-efficient (26 SEER) than my old units.They cleaned and disinfected the air ducts, as well as replaced previously installed flex ducts with rigid duct work that is superior in efficiency and durability.They installed new filters to help keep the air clean and free of allergens.They explained the operation of the new units to me and answered all of my questions.They cleaned up after themselves and left my home in good condition.I would highly recommend Polar Bear Air Conditioning to anyone in need of air conditioning installation or service. They are a professional and reliable company that provides excellent customer service.
    Charles Mobley
    Charles Mobley
    01:19 01 May 23
    Our ac stopped working a few weeks ago and Polar Bear sent Roemaine and Tyrone to diagnose the problem. Roemaine and Tyrone very quickly identified the problem and communicated with me. It turns out the best option was replacing the condensing unit which Paul quoted within a matter of minutes and they had expert installation team (Tony and Jerome) complete late in the afternoon with short notice. I’m very happy with their work!
    17:26 22 Feb 23
    I have, over the years been trying to find a reliable, professional A/C maintenance and repair company. I have tried a few. That search is now over after using Polar Bear. Billy and Jerry were absolutely a pleasure to work with. Knowledgeable and professional from the initial diagnosis to the final repair. I highly recommend this company and the team that came to do work on my AC. Tim.
    Gill Gordon
    Gill Gordon
    01:58 27 Jan 23
    Polar Bear technicians are always very polite, friendly and professional in their service. Each of their technicians that we have dealt with have been great and they are always super responsive to getting someone out. Pictured are Antony and Billy who completed our recent service 👍
    Zichri M.
    Zichri M.
    22:27 30 Dec 22
    Great work. I received an email and also a call from the dispatcher that the tech would be calling me, and sure enough, the tech (Simon) called shortly after that to let me know he was on his way which was very much appreciated. The customer service from all of the team and updates was spot on, and Simon was very thorough and very knowledgeable. He was also very courteous and professional. I rate Polar Bear as the best company in town. Great work!
    Glenroy Miller
    Glenroy Miller
    03:27 24 Dec 22
    Tyrone is very knowledgeable and professional, he gave me a step by step update of what he was doing. He also gave advice on how best to protect not only the unit but my family. My wife and I are totally satisfied with the service.
    Kyle Roberts
    Kyle Roberts
    22:50 23 Dec 22
    Polar Bear's service and response was amazing! Nicole who answered my phone call and scheduled me was extremely friendly, accommodating and knowledgeable! The Technician assigned to me was Simon and he was also extremely friendly and very knowledgeable. Within a minute of looking at my system he knew what the errors and issues were! He was able to fix one of the two problems that day, and then came scheduled and came the following day to fix the remaining issue. He was perfectly on time and the courtesy call before arrival both times before arriving was a welcome touch as it made sure that I was ready.Will continue using polar bear for all my HVAC needs! 5*
    Kayla Shibli
    Kayla Shibli
    01:09 05 Oct 22
    My experience with Polar Bear has been awesome!!!! From the beginning, the office staff were so professional and kind, then receiving my AC quote, the gentleman has been very prompt in his response time—, the kind of employee that puts customer first and has such a nice and an approachable attitude, very patient in answering my questions and providing guidance as required by me- customer focus completely, then as if that wasn’t enough to convince me to move my AC maintenance and installation to Polar Bear; the technicians that attended to my AC installation provided such excellent service— what stood out was how they used a carpet that was placed on my floor to avoid making any mess on my floor and whatever mess they did make, the technician used their broom to remove it. I know this message is long but I really wanted to express my THANK YOU and appreciation for such excellent customer service that I’ve experienced by Polar Bear — you have won me as a customer!! THANK YOU! Keep up the excellent customer service!!! Looking forward to building a relationship with you as a new customer.
    Robert L White
    Robert L White
    11:48 15 Aug 22
    Olivia and Demitri very professional , competent and are delightful people! She came by and diagnosed some issues with our AC system . I am reviewing your estimate at this time..I truly enjoyed meeting them. They both real assets to your Company!Rob
    Omari Rankine
    Omari Rankine
    04:58 10 Jul 22
    I am very pleased with the service that was provided by Polar Bear. I had an issue where the ac was not working at one of my rental properties after hours on a weekend. Rohan came all the way out to East End at 10pm and worked on the issue to get the system back up and running. He was very thorough and explained the issue in detail, and the measures I needed to take to prevent it from reoccurring. Excellent customer service

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